To call a library employee:
1. Dial the main telephone number: + 7 (727) 377 33 33.
2. Next, dial the internal number of the subscriber.
| Administration | Internal number | |
| Library Director | 17-00 | |
| Deputy director for library work | Arekenova Zhadyra Aidyngaliyevna zhadrusha.2016@gmail.com | 17-01 |
| Deputy Director for Methodological Work | Tastankulov Yerkin Serikzhanovich tastankulov.yerkin@kaznu.kz | 17-04 |
| Reception | Kobegenova Kundyz kobegenova.k@gmail.com | 17-02 |
| Department of Found Acquisition and Service Support | ||
| Head of authority | Eslyamgaliyeva Gulparam Kamalovna gulparam.e@gmail.com | 17-03 |
| Information Service Department | ||
| Head of authority | Dzhamankozeva Akmaral Amankeldievna anesbalam@gmail.com | |
| Office for informative-bibliographic services | Aubakirova Farida aubakirovafarida.76@gmail.com | 17-14 |
| Subscriptions of natural sciences | altynmusa48@gmail.com | 17-10 |
| Subscriptions of the humanities | aimusha.2705@gmail.com | 17-11 |
| Library Technologies Department | 17-05 | |
| Center of Development and Communications | Zhailaubaeyev Abzal Rysbekovich Abzal_8484kz@mail.ru | 33-42 |
| Digitalization Center | Rustemov Aydin Ahmetovich r.aidyn_28_84@mail.ru | 17-08 |
| Electronic library | 17-07 |